Hire a Private Investigator

Hire a Private Investigator – Choose wisely

There was a good article on how to hire a private Investigator written March 2014 by Jonathan Rayner for the ‘The Law Society Gazette’ explaining what a law firm can do to distinguish between good and bad private investigators.

Hiring a private investigator was once, to coin a phrase, elementary. You would take a cab to 221B, Baker Street.

Hire a private Investigator

There would be no uncouth discussion of fees or, heaven forbid, professional indemnity insurance. Sherlock Holmes would simply stalk off in a fug of pipe smoke and nab the cad.

Those were the innocent days before phone taps and computer hacking. One relied on doltish, but decent and honest, policemen and on cockney petty thieves who called you ‘Guv’. It was useful to be handy with a sword stick or revolver. Fisticuffs could also come in useful to help a chap out of a tight corner. One remained resolutely amateur, albeit an amateur with fantastic powers of deduction.

Even today, and quite surprisingly, ‘amateur’ remains the hallmark of the private investigations industry. (Roll on licensing) There are an estimated 10,000 private investigators working in the UK offering services as varied as serving documents, investigating insurance fraud, tracing missing persons, countering intellectual property theft, computer forensics and gathering proof of adultery. Not one of these 10,000 investigators is regulated by the government. Perhaps 20% (or 2,000) have voluntarily submitted to regulation by a peer-reviewed body, but the rest have not bothered or needed to.

There is nothing to stop the remaining 8,000 people from screwing a brass plate to the wall or, more probably, creating a website to tell the world that they are private investigators. They can charge what they like while getting access to your confidential information. They could rob you and there is no industry body to which you could complain or which would impose sanctions on offenders.

We are members of The Association of British Investigators

Choose Wisely

It would be unfair – and wrong – to assume that these investigators are crooked. Many practice to an ethical code and provide excellent value for money. But given that some aspects of this work can operate at the edge of legality, how are solicitors or private clients to distinguish between the good and the bad guys?

Jo Pizzala, a partner at national firm Plexus Law, has been instructing private investigators on behalf of insurance company clients for more than 20 years. She makes the point that defrauding insurance companies is ‘not a victimless crime’. We all pay the price for fraud through increased premiums, she points out.

Pizzala has seen huge changes in the industry over the last two decades, with surveillance techniques becoming more sophisticated as products developed by the military have filtered through to civilian use. ‘The growth of social media has also made a big difference,’ she says. ‘It enables investigators to build a picture of younger people in particular.

If your thinking you want to hire a private investigator do you research, call a few not just the one at the top of the search engines as they may not always be the one for you. After all just because their web site is ranked very well does not mean that they a suitable for your needs or type of enquiry. We specialise in surveillance. If you need surveillance, hire a private investigator who specialises in ‘Surveillance’. If you need a Process serve carried out, then again hire a private investigator who specialises in Process Serving. the same applies to trace Enquiries and so on. Phone a few and choose wisely.

We have been in the business 32 years

People will often say one thing in a witness statement and then say something completely different online. They might claim to be broke and unable to pay their ex-wife, for instance, and then boast online about their new car or a recent holiday in the Caribbean.’

Pizzala generally commissions investigations into personal injury claimants who are claiming hundreds of thousands of pounds from an insurance company because they claim to have suffered life-altering injuries. The investigator’s role is to gather evidence to determine whether the claim is fraudulent or legitimate.

She tells the Gazette: ‘The bigger insurance companies have their own panels of approved investigators and so selecting one is easy. But if I was starting from scratch, I would look for a firm of investigators offering a range of services, not just manned surveillance, but also mining data and tracing missing persons.

‘I would ask if they were ISO-registered, had Edexcel accreditation, had undertaken Skills for Security training and had passed their Criminal Records Bureau checks.

  • We are Registered with the ‘ICO’
  • Hold Professional Indemnity Insurance
  • Members of the ABI
  • Have been CRB checked
  • Sat before our peers and been interviewed and competency tested
  • We are solvent
  • Only use experienced Operatives with years of experience

I would want confirmation that they were solvent and their staff were experienced at giving evidence in court. Do they have fraud capabilities and undertake corporate investigations? Do members of staff have on going training in the latest technologies and techniques? For that matter, does the firm regularly update its equipment?’

The private investigation sector has learned to be wary of collecting ‘the best evidence in the world’, only to see it challenged in court and disallowed. ‘Twenty years ago, an investigator would knock on the door of a claimant and tell him he had won a TV set,’ Pizzala recalls.

‘But would the claimant please get it from the boot of the car. If he could carry a heavy TV set, then what price his claim that he had suffered a crippling back injury? Job done; except these days the investigator would be accused of getting the evidence through entrapment and it would be ruled inadmissible. All that time and money wasted.’

Investigators must also be up to speed with the Human Rights Act and the Data Protection Act, because breaching either could similarly result in evidence being disallowed.

The Investigators

We next hears from the Private investigators themselves. More…

Call us Now on +44 (0) 7944 512578 or on our landline numbers

Cheating Partner

Couple meeting and kissing at a discreet location known to them but not to you. Want to know where call us now

Cheating Partners

Woman tells of her horror after suspecting her husband of cheating and discovering the other woman was her sister


  • Leanne Bourne, from Essex, discovered her partner was having an affair
  • Was horrified when the other woman turned out to be her sister Larissa
  • Larissa even gave birth to Steve’s child in August 2011
  • Had initially claimed that she didn’t know who the father was
  • More than three years on, sisters are still struggling to overcome the affair

….. See more


If you need to catch a cheating partner we can help. Cheating partners often cheat with someone close to them, maybe a work colleague, family member, friend of the family.


Worried about a cheating partner? Call us now +44 (0) 7944 512578

Process server Chelmsford Essex


We serve any of the following documents:

  1. Notice
  2. Application
  3. Order
  4. Non-molestation Order
  5. Injunction Order
  6. Notice to Commit
  7. Claim Form
  8. Statutory Demand
  9. Bankruptcy Petition
  10. Any County Court or High Court document

Process server Chelmsford Essex

Having been a Process server in the area of Chelmsford, Essex we have met with and dealt with people from all walks of life and have always dealt with each and everyone of these people professionally and to the best of our ability. Despite threats of violence and having a car driven into by one Respondent and surrounded by a gang of 12 burly guys on another we have always managed to talk our way through and serve each one.

We are based in High Roding and happy to collect documents urgently if we are not already committed to another client. We will always cover non-urgent matters and try to cover as much of the urgent process serving as we possibly can.

Clarity Issued by the Financial Conduct Authority (FCA) on Process Serving

Following representation by the Association of British investigators (ABI) of which we are full members the Financial Conduct Authority (FCA) has reviewed the licensing requirement under the Consumer Credit Act for the activity of ‘Pure Process Serving’ and issued the following guidelines:

‘Pure Process Serving’ is meant that: –

The firm (a process server) is instructed by a law firm, or in-house solicitor, to serve legal documents on the recipient as part of the pre-court legal process. The firm will serve a variety of different types of documents (e.g. County Court or High Court Claim Forms, Bankruptcy Petitions, Statutory Demands, Court Orders and Applications), some of which may relate to debts due under credit agreements, but many of which may not.

The firm will be aware of the legal nature of the document, but will not be told about or investigate the cause of action or the underlying circumstances. For example, the firm may not be aware whether the claim is for a consumer credit debt or a different type of debt.

The firm will take steps to ensure that the recipient understands the legal nature of the document and the fact that it is part of a legal process (e.g. that it is a Claim Form), but will not engage in any discussion or negotiation with the recipient about the contents of the document or the substance of the action

Full details (Link)

Process Servers in Chelmsford, Essex

Private Investigators Essex

Private Investigators Essex for 32 years.

We have been helping private clients and Solicitor clients in the Essex area with surveillance and Process Serving for many years. We are always looking to grow our business. We service, Essex, Hertfordshire, Cambridgeshire and London. Having been a Private Investigator in Essex for so long we have over the years dealt with many clients. Often we deal with Matrimonial matters, Infidelity, Co-habitation, Cheating Partners. Probably most our work involves cheating partners in the Essex area. If you want to confirm your suspicions we can be contacted on any of the above numbers.

Contact us now why wait to prove what you already know

Go straight to our surveillance page